Shipping & Returns


Shipping Options

Decorque provides delivery service to the U.K., Europe and the Rest of the World (see below for zones and countries). This is based on Royal Mail’s first class mail delivery options which are correct as at March 2014. We reserve the right to change the prices and shipping zones in accordance with the standard Terms and Conditions.

United Kingdom
This zone comprises of England, Scotland, Wales and Northern Ireland.
First Class delivery – 2-3 days from the time of posting
First Class delivery – ‘signed for’ service – 2-3 days from the time of posting

Prices:
Postage prices are clearly shown at the time of checkout and vary depending on the product(s) ordered.

Europe

This zone comprises the following countries:

AlbaniaDenmark (EU)KyrgyzstanRussia
AndorraEstonia (EU)Latvia (EU)San Marino
ArmeniaFaroe IslandsLiechtensteinSerbia
Austria (EU)Finland (EU)Lithuania (EU)Slovakia (EU)
AzerbaijanFrance (EU)Luxembourg (EU)Slovenia (EU)
Azores (EU)GeorgiaMacedoniaSpain (EU)
Balearic Islands (EU)Germany (EU)Madeira (EU)Sweden (EU)
BelarusGibraltar (EU)Malta (EU)Switzerland
Belgium (EU)Greece (EU)MoldovaTajikistan
Bosnia HerzegovinaGreenlandMonaco (EU)Turkey
Bulgaria (EU)Hungary (EU)MontenegroTurkmenistan
Canary IslandsIcelandNetherlands (EU)Ukraine
Corsica (EU)Irish Republic (EU)NorwayUzbekistan
CroatiaItaly (EU)Poland (EU)Vatican City State
Cyprus (EU)KazakhstanPortugal (EU)
Czech Republic (EU)KosovoRomania (EU)

Prices:Postage prices are clearly shown at the time of checkout and vary depending on the product(s) ordered.
Indicative Priority Mail delivery times are 3-5 days from the time of posting.Rest of the World

This covers all countries, not defined as being in Europe.  The ‘Rest of the World’ zone generally cover countries in North America, South America, the Middle East, the Far East and South East Asia.

This zone also comprises the following territories:

AustraliaBelauBritish Indian Ocean TerritoryChristmas Island (Indian Ocean)
Christmas Island (Pacific Ocean)Cocos IslandsCook IslandCoral Sea Island
FijiFrench PolynesiaFrench South Antarctic TerritoryKeeling
KiribatiMacaoNauru IslandNew Caledonia
New ZealandNew Zealand Antarctic TerritoryNiue IslandNorfolk Island
Norwegian Antarctic TerritoryPapua New GuineaPeople’s Democratic Republic of LaosPitcairn Island
Republic of SingaporeSolomon IslandsTahitiTokelau Islands
TongaTuvaluUS SamoaWestern Samoa

Prices:Postage prices are clearly shown at the time of checkout and vary depending on the product(s) ordered.
Target Priority Mail delivery times are 5-7 days from the time of posting.If you have any questions regarding UK or international shipping or are unsure of any shipping requirements,
please contact: [email protected]